Does products of Ephemere are alcohol-based perfume?
- Ephemere Parfum is an alcohol-based product.
Does products of Ephemere have quality certification?
- Products of Ephemere are Thailand FDA-Approval product as well as made under IFRA Certified requirements.
Do we ship internationally?
- Yes, we ship our products internationally; however, within the territories where alcohol-based products can be shipped to.
What are the methods of delivery?
- Standard Delivery via Thailand Post service or
- Express Delivery via Thailand Post EMS service or Kerry Delivery
- LineMan (available only for Bangkok, Thailand)
What are the methods of payment?
- We accepted VISA, MASTERCARD credit card payment via Paypal.
- We also accept bank transfer; however, this option is available only for domestic purchase.
What are return/refund policies of order(s)?
- We only accept a return of any order; reason being the fault of product quality. We will be responsible for any incurred expenses regarding return of the product.
- With the return product, you will receive a store credit and it cannot be exchanged to cash.
- We do accept exchange of product only within the same categories (product line and price point)
Can a cancellation be done once the order has been made?
- If you wish to cancel your order, it has to be done before the order has been confirmed. Otherwise, the order ‘cannot’ be cancelled.
Can you make a change to a shipping address after the order has been confirmed?
- An adjustment to order that has been confirmed cannot be made. Please make sure that the shipping address you provide are correct to avoid any lost of the product during delivery.